How do I return an item?

How does the refund work?

Are there any fees associated with handling return requests?

When will I receive my order?

Am I allowed to authorize someone else to collect my device on my behalf during the collection process?

Where can I check my contract details?

Can I make changes the product/service under the existing contract?

Can I terminate my contract after signing up or during the contract period?

How does Chailease Pay Later works?

How to contact us?

Where can I find branches?

Where can I use Chailease Pay Later?

What are the repayment term options?

Is a guarantor or collateral required for the application process?

Does Chailease Pay Later offer Islamic financing?

Am I eligible for Chailease Pay Later?

What are the requirements for apply Chailease Pay Later?

How can I apply for an instalment plan?

How long does the processing of an instalment plan take?

How can I check the status of my instalment plan application?

How to create an account?

How do I change my account information? (name, email address, phone number, and address)

How to reset a forgotten password?

How do I login in?

How does Chailease Berjaya protect my personal information?

Do I need to activate Auto Debit for automatic monthly payment deductions?

What payment mode should I select when using the JOMAUTO app for online payments?

What are the charges if I miss a payment?

When will my first payment be taken?

Can I pay extra on my monthly payments?

Can I change my payment schedule?

Can I pay my outstanding balance off in full?

Are there any extra fees or charges?

How to check my payment status?

How can I request an early settlement, and are there any charges or penalties?

Will there be any rebate for early settlement?

How can I check my statement or settlement?

I have made the payment, but why does the app still show that it’s overdue?

What should I do if I accidentally made a wrong payment?

Can I modify the monthly repayment amount if I face financial difficulties?

Why did I receive an error message when attempting to set up Auto-debit?

Which payment methods are accepted?